Measuring Data Management ZEUS

MDM ZEUS is a system which enables communication with meters connected to the grid and collection as well as management of measurement data acquired from meters. Communication with smart meters operates in both directions, which gives many parameterization and remote control of devices opportunities as well as rapid acquisition and analysis of incoming data.

Ongoing communication with meters enables analysis of the grid status, as well as events logging and service alerting in case of failure.


  • Providing updated readout data – precise determination of consumption and demand for energy – optimization of the contracts;
  • Balancing of the energy consumption for the purpose of detecting abnormal usage, including theft and technical losses;
  • Monitoring the meters’ state – meters’ alarm states signaling and immediate reporting about it to the relevant maintenance services;
  • Remote connecting / disconnecting of the meters;
  • Remote parameterization of the meters (eg: tariff change, switching prepaid-postpaid settlement, change of accounting period);
  • Prepayment functions in communication with the billing system management;
  • Aggregation of readout data;
  • Transferring of the data to the billing system;
  • Exposing data on the balancing market.



Billing is dedicated mainly to electric power industry but supports also all branches of similar sales (gas, water, heat, process steam) which can be described by tariffs. It is equipped with contracts conclusion and vindicatory workflow. Assures issuing of invoices for utilities in different time configurations including scheduled installments (anticipated consumption). Registers deposits and issues interest notes. Integrates with FK systems (including SAP) and the measurement acquisition as well as technical systems (like ELIOT). Keeps register book of sales and auxiliary accounting book in the area of the utilities sale.

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Business Recipients Accounting System ZEUS

ZEUS system was created in 1992 at the request of the Energy Facility in Krakow as billing of so-called great receipt – the settlement of industrial customers.

Current database contains data from 1994 to the present, despite changes in technology and subsequent upgrades.

Very flexible system successfully survived many expansions, modifications and changes in the law, effectively settling more than 2/3 sales of the Facility. The subsequent versions also took into account, in addition to comprehensive energy agreements, the possibility of accounting only sale of the energy, distribution services alone, but also water, heat, sewage, gas, etc.

Throughout its history there has been no greater than a 3-day delay in the issuing invoices.

Thanks to a well-developed integration service the system communicates both with external dictionaries, as well as other systems such as technical, readout, change of the supplier, CRM, SAP or data warehouse, however, its modules allow to operate these high functions also within the system.

The quality of the system is best demonstrated by the fact that during the period of its operation in parallel functioning Institutions billing system was changed four times.

Modules and their functionality


Concluding contracts with registration of all parameters necessary for their proper accounting. The contract involves one or more collection points with the business partner. It is also possible for the business partner to be a different legal entity than the payer. After the conclusion of the contract and the fulfillment of all the conditions billing of the customers follows. The module can download the orders of the contract conclusion from the external system and record changes in the contracts (annexes).

Technical module

Registers devices making up the measuring system necessary for billing (mandatory) and other devices, which the user should see while communicating with the client (optional). These devices are the basis for readouts recording and their recalculation into consumption for billing purposes. Devices can be entered into the system manually as well as information can be downloaded from the external system (eg. ELIOT).

Readout module

Issues readout orders in accordance with described in the contract date of the reading and billing period (currently they are: decade, month, 2 months, 6 months). The system can send orders to both foreign readout systems as well as print orders, or send them to hand-held type devices. Readouts are verified for their deviations from the expected value and in case of anomalies appropriate notifications are sent.


Invoices are being issued on the basis of tariffs, contract conditions and energy consumption.  Active energy for exceeding the passive energy as well as exceeding the temporary power are invoiced. Includes additional administration fees and for example excise tax. Invoices can be issued for the recipient who has one connection (single connection), many connections (eg. cables) to one location (multiple connections) as well as one invoice for many dispersed collection points (collective invoices). After calculation invoices are checked for deviations from the expected value, and then printed locally or sent to the mass printing center. Positions of the invoices are enacted to the correct bank accounts, building auxiliary accounting ledger in the double accounting system (Owing – Has).  Correction invoices may be issued in several ways (cancel, correction of consumption after complaint, manual adjustment of any parameter). Non-recurring invoices can be issued for the occasional services both manually and in accordance to the price list.


Payments can be recorded both manually and by registration of payments from statements sent electronically by banks (multi-cash system). While retrieving data from a bank the system automatically assigns the obvious payments (consensus of the value and alternately compliance of the payment number). The system can generate paper slips for payments in a bank or at post office. Delays of payments automatically generate punitory interests notes by assigned interest rate for a given business partner.

Settlements of accounts

This module performs the closing of the month accounting and the necessary manual transfers (accounting commands) which capture the unusual settlements or those requiring decisions of the user (eg. cancellation of penal interest). After closing the month a cumulative record is generated in the accounts for the purposes of entering to the Main Ledger.


The module contains a full vindication workflow with automatic control of schedules and generation of standard letters. It also includes the possibility to issue vindication orders for disconnecting energy, both locally (on paper) and through order to the technical system.

Record of collection points

The system has its own record of the collection points where the contracts are concluded. The record contains technical data of the point relevant to the communication with the customers and conclusion of the contract. There is a possibility of fastening alien records (eg. from ELIOT) of collection points with the option of searching the known parameters (address, a part of address, area, and other). During manual registration of the point, address dictionary is used to ensure correctness and completeness of the address

Record of business partners

The system carries a record of business partners containing all the required data of the business partners, both individual and legal entity. There is a possibility to use external records (eg. from SAP, CRM, etc.). During manual registration of the business partner address dictionary is used to ensure the correctness and completeness of the address.

Mass printout

Prints of the documents (in particular issued in a mass as invoices) can be transferred to an external printing center. Currently, this is done in the Xerox company Center.

Document templates and files storage

The system stores the entire range of document templates that are used for generation of standard contracts and letters. During print creation the system automatically completes possessed individual data. After generation the document is saved in the database and linked to a specific contract (the history is created). To the contract can be fastened any collection (scan, photography, film, etc.)

Address dictionary

The dictionary contains a list of postal addresses and their connections (eg. streets in the city, postal codes, etc.). This allows to enter correct addresses and automatically complete certain data. It is possible to use the alien dictionary containing the necessary data.

Tariff dictionary

It includes standard tariffs which are the basis for settlements. The tariffs contain settlement components and their price list. Dictionary conducts history of the tariffs (necessary for adjustments of to previous invoices) and their effective dates.


ZEUS generates approx. 100 different reports to help detect inconsistencies, omissions or shortcomings and all the legally required statements. It has a module to create custom reports by an advanced user.


The registry system of the measuring equipment and services works. It also supports the central register of the measurement points and prosecution of illegal energy consumption workflow.

It is essentially dedicated to distributors of electric energy, but can also serve for others utility industries such as gas or waterworks.

It provides a “sealed” records of all components of the measurement system and disposable seals including their current location.

It Integrates with billings (multiZBYT, HandalMax, EDO, A-UMS, ZEUS) and measuring systems, FK and installation. Keeps auxiliary accounting book in the area of measuring equipment (storages and amortization).

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ELIOT system was created in 2003 on commission of the Krakow Facility of Energy as a system of “sealed” measuring devices record.

During the period of its operation it was already 3 times rebuilt and extended several times as the needs of users grew.

Very flexible and working with multiple systems which ensures comprehensive service of meters’ records, services works and illegal consumption for more than 2 500 000 measurement points.

Due to well-developed integration the system exchanges data with many billings, readout systems and connections records in many technologies tailored to the capabilities of cooperative systems.

It has been operating steadily for over 10 years providing effective records of measuring equipment and the execution of tasks from other systems. It is a source of reference data for multiple systems in the field of the measurement points and devices that make up the measuring system.

The system provides a record of equipment throughout their period of “life” in the company from the time of purchase till taking off from the records (scrapping, sale, theft). It allows to view all the device history at any time as well as its current location.

It has an extensive system of control including internal control of the technicians. This allows to detection irregularities in settling the works and control reliability of meter’s states registration. Registry of disposable seals allows to control fraud relating to improper sealing of the measuring system.

It keeps master records with the information about the first time registering to the technical system as collection points or models and parameters of the devices. Those records are available to external systems due to extended integration.

Modules and  their functionality


The Collection Points Record is a database of collection points. It contains addresses and technical data and allotment of the point (sales, inter-territorial flows, control etc.). In cooperation with billing systems they register the assignment of the point to the system and provide a single settlement of the point.


Registers demands of individual units for measuring devices, verifies necessity of the purchase. After purchase of the devices it allows for registration of all purchased devices with their technical characteristics, serial numbers and price. It enables to increase the value of the device by registering operations performed on it before its first use.


Manages warehouses in accordance with the organizational structure of the company. Allows management of the warehouses by external companies together with registration of services and their value. It carries a full verification of the devices flow between warehouses. Devices are divided into groups appropriate to their characteristics like: meters, devices switching tariff zones, communication modules, SIMM cards, disposable seals, and other. Settles service workers for collected and returned measurement devices and disposable seals.

Order of service

The module assures orders service coming from external systems (eg. billings after the conclusion of or change in the contract) and internal (eg. the exchange after legalization expires, after a failure). It provides a wide range of order types divided into groups for both billing needs and recording of the work. It allows for automatic, mass generation of internal orders according to the chosen criterion.

Issued orders can be passed to installers both in paper form and by transmission of order to mobile devices. Paper orders, after their execution are entered into the system manually, orders from mobile devices are taken automatically, immediately after transfer from device, which significantly speeds up the circulation of information.

It is also possible to service orders by external companies. The system transmits orders to alien company disposing a limited access (in the extent of orders records) and records performed orders for settlements purposes.

Register of service works

Settlement of executed orders enables assigning the performed works to specific employees in order to settle the performed works by them as well as for issued or disconnected from the grid devices. This prevents confusion regarding the attribution of installed devices to the collection point. Simultaneously, it is possible to calculate remuneration dependent on the performed work. It is also possible to record time of the installer’s availability – holidays, exemptions, etc. (calendar)


Issues orders and authorisations to control and records their result. In case of suspicion of illegal consumption it transmits data to the NPEE service module.


Module of illegal consumption of electric energy provides full support of workflow activities related to the detected irregularities. Generates all the necessary letters on the basis of built-in templates and possessed data, guards schedule, records correspondence with customer and other entities (public prosecutor’s office, the Customs Office), supports the calculation of the amount of fines and their vindication. Issues commands of debit notes to the FK system.


It supports inventory both by printing expected warehouses states as well as so called “blind” statements to the census from nature.

Value record

ELIOT system has the auxiliary accounting books function in the field of amortization of the new equipment. After installation of each new device on the grid it issues an internal RW document and decrees the value of the device according to the accounts chart of the company. After closing the month it generates a summary statement of turnovers on accounts for the Main Ledger. It allows to estimate all assets via the purchase price and the algorithm of loss of value by individual devices.

Transformers service

The system has a separate module dedicated to service of transformers with records and calendar of all required maintenance works.

Reports and statements  

It has a rich set of user-configurable statements and reports required by both the law as well as own needs and control.


ELIOT integrates with multiple IT systems in different technologies: by platforms such as BizTalk, or Oracle Service Bus, through the exchange of XML files. Or using the Web-services. This ensures the data integrity on one hand, and on the other prevents the need to enter the same data several times to the system.



The system of customer communication service. Keeps record of the companies, contact persons and other corporate data. It allows to register the tasks connected with client data, managing full record of the task from establishing the first contact to finish (or abandonment) of the task.

Designed for medium-sized companies focused on business customers. It supports the ISO 9000 quality system

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ZSK CRM is a unique programme for customers relationship management. Thanks to its versatility and flexibility it facilitates the work of all the employees of a company. One of the main advantages of the ZSK CRM is gradual building of the image of each customer through continuous acquisition and appropriate use of available information, which allows to better assess clients in business relationships. ZSK CRM is a modern technological solution that allows to maintain constant and predictable relationships with business partners. The aim of ZSK CRM is not only creation of easy to use profile of each customer but also the efficient management of the whole relationship between the provider of the solutions, the facility and the final recipient. ZSK CRM is also an effective management of costs incurred and anticipation of future expenditures.